Guest Service Agent - O758

Guest Service Agent - O758

21 Apr
|
Grupo Mantra
|
Brisbane

21 Apr

Grupo Mantra

Brisbane

Mantra Midtown is the ultimate choice in Brisbane for accommodation. Occupying a prime position within the Brisbane CBD amongst the financial and government districts, you will be close to everything including transport, shopping, South Bank, RiverStage, The Brisbane Botanic Gardens and the Brisbane Convention and Exhibition Centre. The hotel is inspired by the modern and stylish era, with self-contained studios, one, and two bedroom apartments. It also boasts a high tech boardroom to accommodate those travelling for business, a fully equipped gym, outdoor pool, sauna and barbeque social area. 



We are currently seeking a Part-Time Guest Service Agent to join our team!



Often the first point of contact for our guests,

your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.



You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.



There are a few things that will make you shine in this role - having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues. This role will require the ability to work across a 7 day roster, including night audit coverage.



If you're an energetic hospitality professional with a passion for customer service,

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10468800/guest-service-agent-o758-brisbane/?utm_source=html

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