Do you have the ability to make people smile?
Enjoy telling visitors about the things that are a ‘must see’ during their stay?
The Observatory is located in Port Macquarie on the North coast of New South Wales, featuring stunning ocean and river views, The Observatory is one of the area's most popular accommodation choices. Create the unforgettable memories during your next beachside escape at Mantra the Observatory.
We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team on a full time basis.
Often the first point of contact for our guests,
your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you. Whether it be checking guests in and out or taking reservations, you will be assisting guests with enquiries.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
Ideally you will be able to work across the week including weekends.
If you're an energetic hospitality professional with a passion for customer service, Apply now!
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
THE ROLE - MASTER IT Your store is yours to master; obsess about delivering on what our customer wants, support your team to execute and achieve targets, be resourceful, and have a curious mindset. [...]
Requisition ID: 18689 Employment Type: Part time Good things start here Hi, we’re Coles Group. We’re on a mission to sustainably feed all Australians to help them live healthier, happier live [...]
Exploration Geologist About Tronox We are seeking bright and brilliant people to join our team. Tronox is a fully integrated titanium minerals producer and pigment manufacturer. Across our Australi [...]
Banking Consultant, Pialba Confidential Build a rewarding career in an innovative, fast paced llaborative environment Unique opportunity to be a vital part of the team transforming Confidential [...]