(BV498) Guest Service Agent

(BV498) Guest Service Agent

21 Apr
|
Grupo Mantra
|
Tarro

21 Apr

Grupo Mantra

Tarro

Do you have the ability to make people smile?



Enjoy telling visitors about the things that are a ‘must see’ during their stay?



Located between the Tweed River and the beautiful Coolangatta Beach, Mantra Twin Towns Hotel & Apartments is just a short stroll to the famous Greenmount beach for beautifuly Rainbow Bay. A main feature of this property is the covered walkway through to everything that Twin Towns Services Club has to offer. All the energy of local dining, bars and entertainment makes working here exciting and different each day.



We are currently looking for a motivated, bubbly and vibrant

Guest Service Agent

to join our friendly Front Office Team.



Often the first point of contact for our guests,

your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.



You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.



There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.



If you're an energetic hospitality professional with a passion for customer service,

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10468773/bv498-guest-service-agent-tarro/?utm_source=html

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