UK-20 Guest Service Agent

UK-20 Guest Service Agent

21 Apr
|
Grupo Mantra
|
New South Wales

21 Apr

Grupo Mantra

New South Wales

Do you have the ability to make people smile?



Enjoy telling visitors about the things that are a ‘must see’ during their stay?



Located in the heart of Canberra’s CBD,  Mantra on Northbourne  is the ideal base for the business and leisure traveller. Combining contemporary with convenience, this hotel offers apartment style accommodation featuring hotel rooms, one bedroom and two bedroom apartments. Centrally located on the north side of Canberra’s CBD, Mantra on Northbourne is a short stroll from the city’s thriving dining and shopping precinct, business centre and many famous attractions. 



We are currently looking for a motivated, bubbly and vibrant

Guest Service Agent



to join our friendly Front Office Team on a part time basis.



Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between. A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.



You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.



There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.



If you're an energetic hospitality professional with a passion for customer service, Apply now!

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10468739/uk-20-guest-service-agent-new-south-wales/?utm_source=html

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