Located on the eastern side of Perth's CBD, Mantra on Hay is close to key business addresses, government offices and several of the city's major attractions and entertainment venues, making it ideal for visitors requiring a comfortable long stay option. If you like to get to know people over a period of time, this is the work environment for you!
We are currently looking for a motivated, bubbly and vibrant
Guest Service Agent
to join our friendly Front Office Team.
Often the first point of contact for our guests, your strong communication skills will shine through in this role by delivering service excellence from check in to check out and everywhere in between.
A wide variety of tasks will ensure that every day is different from selling the hotel’s facilities, taking reservations and maintaining guest accounts to recommending and selling tours to local attractions.
You may have previous experience in a similar role, or you may be a customer service superstar in a different industry, either way we would love to hear from you.
There are a few things that will make you shine in this role, having energy and a positive attitude, a genuine customer service focus and a dedication to always making our guest’s smile during their stay. We are seeking someone who goes the extra mile to provide a memorable guest experience with the ability to multitask, work under pressure and think on your feet to quickly resolve issues.
If you're an energetic hospitality professional with a passion for customer service,
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.
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