[O-790] - Customer Service Representative

[O-790] - Customer Service Representative

21 Apr
|
Claim Central
|
Parramatta

21 Apr

Claim Central

Parramatta

- Growing and evolving company with endless opportunities

- Energetic and collaborative culture

- Parramatta CBD location, close to public transport



Do you want to kick-start your career within the insurance industry? We are looking for someone to join Insurx in an entry-level claims role.  If you are someone who wants to learn and build their career within the insurance industry - this is the role for you!





Who Are We?



Insurx is a third-party insurance management business, partnering with leading brokerages to provide an exceptional claims management service. We manage claims from start to finish for some of the largest broker insurers in the country. Our modern office is located in the heart of Parramatta CBD,

close to public transport. 





Who are you?



As Customer Service Representative, you will work within our motor claims team to manage claims end-to-end, liaise with clients, brokers and business partners, and interpret insurance policies. Customer Service is at the heart of everything you do. You're committed to learning, driven to achieve, and are passionate about your career.





What will you do?  



- Build strong relationships with internal and external stakeholders including customers, clients, trades and staff via phone and email

- End-to-end management of the claims process focused on improving the customer experience through each touch point

- Liaise with policyholders, clients and trade partners to coordinate rectification of the property 

- Investigate and respond to any client issues accordingly 





Who are you?



- 2 years previous experience in customer service role (essential).

- Comfortable and confident talking on the phone to a variety of internal and external stakeholders (essential)

- Tech savvy - picks up new systems and applications quickly, and with ease!

- Positive and personable who enjoys building strong relationships with stakeholders

- An excellent communicator with the ability to adapt your communication style accordingly

- Excellent attention to detail

- Confident in your organisational and time management capabilities

- Proactive and enjoy working autonomously

- You strive for results!





If you like the idea of being part of a revolutionary international company



with an energetic environment then Apply Now!

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10468670/o-790-customer-service-representative-parramatta/?utm_source=html

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