> Brisbane QLD, Melbourne VIC, Parramatta NSW
The key duties of the position include:
We are seeking highly experienced and inspiring leaders to join our Service Delivery branch as either an operational or technical director.
As aService Delivery Director, in our Debt and Lodgment Managementbusiness area, you will drive cultural change and improvement while building productive teams who are committed, passionate and operate with integrity. You will be a leader in the branch, engaging with high profile client groups to encourage willing compliance, and build community confidence by taking vital actions for non-compliant clients.
As an operational director,
you will manage large frontline debt collection teams responsible for tailoring resolutions for various clients. You will research, analyse and provide high level advice to senior management and a range of stakeholders, working to equip staff to deliver positive and professional services to the Australian community.
As a technical director, you will offer influential advice and direction by interpreting highly complex policy and procedures, and apply relevant knowledge around debt recovery via formal legal and insolvency processes. You will provide strategic and technical leadership and build work processes, ensuring both debt and lodgement are considered simultaneously.
This recruitment process is being used to fill both ongoing and non-ongoing positions. Non-ongoing positions may be offered for up to 18 months.
Non-ongoing vacancies have the potential to become ongoing. These non-ongoing positions may become ongoing within the next 12 months. Should a position become ongoing then the merit pool established through this selection process may be used to fill the vacancy.
RecruitAbility applies to this vacancy. Under the RecruitAbility scheme you will be invited to participate in further assessment activity for the vacancy if you choose to apply under the scheme; declare you have a disability; and meet the minimum requirements for the job. For more information visit: https://www.apsc.gov.au/recruitability
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