SSZ985 Ndis Intake And Administration Support Officer

SSZ985 Ndis Intake And Administration Support Officer

19 Apr
State Government Of Victoria, Australia

19 Apr

State Government Of Victoria, Australia


NDIS Intake and Administration Support Officer

Job posted: 14/04/2021

Location: Melbourne | Southern Metropolitan

Job type: Not provided

Salary: Salary not specified

Occupation: Administration/Secretarial, Finance, Health and Allied Health, Human Resources, IT and Telecommunications, Other, Medical

Reference: 28183

• Immerse yourself in an inclusive, diverse and supportive culture

• Become part of a growing and dynamic service that makes a real impact on people's lives

• Frankston, Mornington Peninsula & surrounding locations

Who We Are and What We Stand For

Peninsula Health is the major metropolitan health service caring for a community of 300,000 people.

Our Vision is to provide exceptional health and community care.

In representing Peninsula Health, we expect all employees and volunteers to reflect our values: Be the Best, Be a Role Model, Be Open and Honest, Be Compassionate and Respectful and Be Collaborative. We are One Peninsula Health.

What You Will Be Doing

The NDIS Intake and Administration Support Officer plays a key role in liaising with staff, participants and their representatives to ensure seamless intake and implementation of NDIS service delivery, which includes; referral, service agreement management, data entry, office administration and information management.

The successful applicant will demonstrate a genuine commitment to high quality outcomes for NDIS participants, carers and the organisation with a focus on continuous process improvement.

To be successful in the position, the candidate must be able to demonstrate the ability to meet each of the selection criteria outlined below. This is a fast-paced role, which requires a high level of attention to detail.

Key Responsibilities

• Provide full office administrative support as requested by the Program Manager

• Be the first point of contact for NDIS participants , conduct initial needs identification, refer to appropriate support services and maintain waitlists

• Support the efficient, effective management of the NDIS Program from an administration perspective

• Identify and implement NDIS intake and administration process improvement strategies

What You Need

We anticipate you will have:

• Knowledge of health and disability service systems and an ability to navigate effectively to get the best outcomes for people requiring assistance

• Good understanding of Microsoft Systems, including proficiency in Excel, Word and Outlook and capacity to quickly learn new financial software systems

• Able to build rapport and develop ongoing relationships with key stakeholders required to support administration processes

• Good written and verbal communication, planning and organisational skills

• Previous experience within a NDIS Program or healthcare setting

What Next

If you experience any issues signing in or registering, please feel welcome to contact us - the People, Experience & Performance Team on (03) 9784 2700.

Additional Requirements

Peninsula Health is an Equal Employment Opportunity Employer that is committed to inclusion and diversity. We encourage applications from Aboriginal and Torres Strait Islander people and individuals from all cultural backgrounds. We also provide a safe and supportive workplace for people with disabilities.

To find out more about our recruitment processes, compliance obligations and to prepare your application to join our team please visit:

Join Peninsula Health and help us to deliver safe, personal, effective & connected care to every person, every time.

50 jobs are currently listed for Peninsula Health

Job type:

Not provided

Job classification:

Not provided


The Victorian Government acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respect to them, their culture and their Elders past, present and future.

Deaf, hearing or speech impaired?Contact the National Relay Service:Call 1800 555 660 or visit

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