Consultant DV-250

Consultant DV-250

19 Apr
|
Infosys
|
Lakemba

19 Apr

Infosys

Lakemba

Role



s and Responsibilities:

- Work with SME and business stakeholders to understand As-Is process and to draft the Business requirement to later get required approvals and finalize requirements.

- Work on the identification, acceptance, and prioritization of business requirements.

- Work with Solution Architect and Project Manager to develop a Product Roadmap, including prioritizing the backlog of requests with the business owner.

- Translate Product Roadmap features into well-defined product requirements including features, user stories and user acceptance test (UAT) criteria.

- Partner with stakeholders and customers across the organization to identify opportunities or gaps to achieving operational excellent 



- Continuously review the business needs and refine priorities.

- Build and manage stakeholder relationships across multiple departments to ensure products are delivering effectively and optimally to Customers (e.g. Lenders)

- Work closely with the stake Holders for their new business requirements and implementation strategies and help them achieve it by using Oracle Banking Platform

- Capture performance metrics data into the process, mainly time and volume data helping the bank to quantify the process efficiency between their As-Is and To-Be processes

- Identify transformation opportunities and quick wins by highlighting pain areas in the processes

- FMEA (Failure modes & Effect analysis) of the pain points captured during interaction with 50+ SMEs

- Prioritization of processes to be replicated in the business continuity solution in the event of outage with a view that existing legal and compliance requirements are still met.

- Design of conversation process flow to be implemented in Adobe LiveCycle Designer tool.

- Identification all the business rules, triggers and validations of the existing customer conversation model and ensuring the BCP solution meets the same.

- Applying functional knowledge of CRM system to the design and customization of Banker Dashboard Web application to meet the business’s requirements and system needs.

-  Helping the Banker Dashboard team to understand the source of record system, identify data elements, data mapping required to build APIs, elicit requirements, and write functional requirements and specifications.

- Direct the development of end user training plans, (business level) user acceptance test plans, and

- implementation plans, test documentation and execution, issue identification and resolution, communications to senior management and business representatives.

- Planning & Execution of System Health Check Assessment for 60+ applications in Risk, Finance and



Skills /Competencies:





Essential 

- Tertiary Qualification in IT / Computer Science / related discipline.

- Good knowledge of technology landscape to be able to guide team.



Preferred

- 6+ years of IT experience

- Business Analysis, Business Process Design, Business Process Management, Process Modelling, Requirement Gathering

- Business Intelligence, Agile Methodologies, Business Process Automation, Process Improvements

- GAP/ Impact Analysis

- Data Visualization & Reporting

- Experienced in Enterprise Resource Planning apps like Oracle Banking platform, Oracle Sales & Service Cloud, Oracle Policy Automation, Oracle Engagement Cloud, Siebel CRM

- Sound understanding of Business Processes, of technical as well as business requirements, organized approach, and quick adapting ability for new technologies.



Additional

- Excellent customer interfacing skills.

- Excellent written and verbal communication skills.

- Strong attention to detail and outstanding analytical and Problem-solving skills.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10428055/consultant-dv-250-lakemba/?utm_source=html

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