Field Services Technician | FM-612

Field Services Technician | FM-612

21 Mar
|
Cubic Transportation Systems India Pvt Ltd
|
Australia

21 Mar

Cubic Transportation Systems India Pvt Ltd

Australia

The Field Service Technician provides front line support of Automated Ticketing Systems and provides a fast response maintenance service to all users throughout the network. Responsibilities include scheduled preventative maintenance and remedial maintenance on local/wide area networks; software rollouts, and vandalism call outs to ensure an effective and efficient ticketing system that operates at its optimum performance level. Role Responsibilities Perform varied technical duties involving the use of a wide range of procedures and tools,

including remedial and preventative maintenance of customer equipment and assets on either fixed OR mobile assets Apply specialised technical knowledge to problem solve difficult or complex situations May operate diagnostic systems to debug and isolate complex faults to component level Resolve complex/critical failure situations Maintain service records rand reports Resolve verbal and written customer technical enquiries Maximize productive output by efficient use of time and materials Provide new system installation and system upgrades Role Requirements WH&S general induction card Drivers license About You Relevant experience within a Field Services environment Knowledge and understanding of electrical and mechanical schematics Able to perform remedial and preventative maintenance on either fixed OR mobile assets Restricted Electrical License or willingness to take one Demonstrated electronic servicing skills to a component level (Desirable) Knowledge and understanding of the IT Service Management (ITSM) system (Desirable)

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10078147/field-services-technician-fm-612-australia/?utm_source=html

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