IT Training Systems Support Officer | (YC-826)

IT Training Systems Support Officer | (YC-826)

21 Mar

21 Mar



About us:

Resthaven Incorporated is a leading not for profit South Australian aged care provider, offering the full range of services including retirement living, therapy and wellness services and support in clients homes, through to residential aged care and respite. With more than 31 sites throughout metropolitan Adelaide and regional South Australia, Resthaven works together with older people and their carers to provide outstanding care and support.

The ICT Systems Training Officer will play a pivotal role in optimising the benefit that our employees receive from the efficient and effective use of corporate IT systems and applications.

Based at our head office in the Resthaven Information and Communications Technology department at Wayville, this position will develop expert user knowledge of Resthaven's corporate IT systems and applications and educate the workforce on them across the organisation.

Working with the Workforce Development team to co-ordinate and maximise the benefit of training and development opportunities within Resthaven, the successful applicant will be responsible for designing and delivering training packages and developing and maintaining work instructions on the practical use of corporate IT systems and applications.

About you:

- Sound written and verbal communication skills,

- Experience in designing and delivering practical user training in a live and digital state 

- Experience in creating work instructions, learner guides and documentation in formats that are aligned with the modern workplace. 

- Extensive training experience in a role that is dependent upon IT systems and applications and enjoy optimising their value to the users.

- Knowledge of enterprise level integrated corporate IT systems and applications is essential

- Knowledge of home care service delivery would be advantageous. 

The benefits to you:

- Access to salary packaging to increase your take home pay 

- Four free Physiotherapy Treatments per financial year

- Access to professional development fund to continue your learning

- Opportunity to join an organisation with purpose and progress your career

- Be part of a richly diverse and inclusive community where everyone's uniqueness is valued

The original job offer can be found in Kit Job:

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