T-774 | Customer Service Representative

T-774 | Customer Service Representative

21 Mar
|
Wabtec Railway Products India Pvt Ltd
|
Australia

21 Mar

Wabtec Railway Products India Pvt Ltd

Australia

Its not just about your career or your job titleits about who you are and the impact you are going to make on the world. Do you want to go into uncharted watersdo things that havent been done to make yours and someone else's life better? Wabtec has been doing that for decades and we will continue to do so! Through our people, leadership development, services, technology and scale, Wabtec delivers better outcomes for global customers by speaking the language of industry. Key activities may include Answering and acting upon customer phone calls, emails, and fax enquiries; Responding to customer requests and updating them on stock availability,

delivery times etc; Preparing and submitting quotations and other documentation; Work in detail with the Sage ERP commercial system involving all aspects quotations, sales orders, shipping documents and invoices; Collating and entering sales orders; and coordinating dispatches; Interacting with external sales, service personnel, warehouse and accounts staff, as well as other business units as required; Order handling involving preparing export documentation for stock shipped internationally when required. Monitor deliveries and expediting; Establish and develop good working relationships with customers; Commitment to Quality, Safety and Environmental requirements; and Any other duties directed by your manager. Qualifications and Skills Sales skills on the phone and by written correspondence; Knowledge of modern business communication, including style and format of letters; Experience in the use of MS Word & Excel and ERP Systems; Excellent communication and interpersonal skills.; An eye for detail; and A proactive can do attitude.

The original job offer can be found in Kit Job:
https://www.kitjobau.com/job/10065138/t-774-customer-service-representative-australia/?utm_source=html

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