Optical Dispenser - The Focal Point (AYD131)
Optical Dispenser - The Focal Point (AYD131)
21 Mar
ProVision
Wembley
ABOUT US
We are an independent Optometry practice, locally owned and operated by our Optometrist. This ensures continuity of patient care and enables us meet the needs of our wonderful patients. This is at the heart everything we do. Our team is passionate about eye health and working as a team. Our independence allows us make the very best recommendations for our patients’ eye health needs and allows us to source the very best products on the market. Our practice is equipped with state of the art technology.
ABOUT THE ROLE
We are offering an exciting opportunity for an Optical Dispenser to join our practice.
You will enjoy working in a small and highly experienced team and be able to provide our patients with superior customer service at all points of the customer journey.
This role would suit a highly motivated Dispenser who excels in customer service.
- A varied work roster 7.00am – 3.00pm / 11.00am – 7.00pm / 8.30am – 5.00pm
- NO weekend work
ABOUT YOU
You will bring your Dispenser training and face-to-face retail and optical experience, excellent communication skills, and superior customer service standards to our Optometry practice.
To be successful in this role, you will:
- Welcome patients and visitors in a bright, friendly manner and promptly attend to their needs
- Have the ability to engage with all patients, asking and responding to lifestyle questions in order to ascertain individual needs
- Enjoy delivering exceptional patient service over the phone and face-to-face
- Have great customer service / retail experience
- Enjoy working with children and those with special needs
- Keep up-to-date with product knowledge (frames, lenses, sunglasses, contact lens and accessories) to assist patients with their frames and lens selections
- Have the ability to sell frames, lenses, sunglasses and other optical products to patients
- Efficiently manage appointment bookings
- Have strong computer skills
We are extremely passionate about the practice culture that we have created, and hope to find someone who shares our beliefs and values.
If you are a highly self-motivated and energetic person with exceptional people and customer service skills who is looking to further their career within a successful and supportive environment, then we'd be delighted to hear from you.
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